Careers
Realize Your Full Potential with Progident!
"Creativity, Initiative, Perseverance, Positivism, Discipline, Sense of Responsibility."
Progident has established itself for 20 years as a Quebec leader in the Dental IT industry. Our innovative computerized management solution is accompanied by the highest level of professional services that optimize operations and drive the growth of our customer base.
In addition to our quality products and services, our strength relies on a dynamic, dedicated, and qualified team which benefits from an exceptional work environment. We offer many benefits for our employees such as modular group insurance plan, tuition reimbursement, recognition program, retirement plan, employee assistance program, computer purchase program, activities by the social club and much more!
ERP implementation specialist
Our implementation department is looking for an ERP implementation specialists to take on exciting challenges in a growing company!
The role is to ensure that clients are in control of their business processes during the implementation of CTRL/Progident ERP products and the optimization of the use of CTRL/Progident products.
Our computerized management solutions are mainly intended for private companies in the dental sector.
Routine is not part of this job! You will discover various work environments at our client's sites, and you will be called upon to intervene in all stages of implementation projects:
- Information gathering: Analysis of current processes, the definition of the implementation framework, operations modelling and deployment planning and training
- Knowledge transfer: Presentation of modules, configurations, training, and change management
- Knowledge application: Go Live preparation, Data import, Startup support, optimization
YOUR DAYS WILL CONSIST OF THE FOLLOWING ACTIVITIES
- Analyze and identify the customer's business needs with precision
- Participate in the operationalization and startup plan of the software with the client
- Parameterize the software and the CTRL/Progident ERP solution according to the processes established with the client
- Train the client's expert users
- Test and proceed to the revision and update of the systems for the clients assigned to him
- Ensure continuous improvement of assigned processes and update the standard process guide
- Respect the budget and deadlines
- Participate in suggesting software improvements
WHAT TO EXPECT
- Very flexible schedule
- Great flexibility for telecommuting
- Work/life balance
- An integration process to quickly familiarize you with your work environment and our services
- Many activities organized by our social club
- An exceptional team and work atmosphere
- A group insurance program paid in part by the employer, access to an employee assistance program (EAP)
- A training schedule to perfect your knowledge
- Paid sick leave
- Employee discounts
- And much more!
CANDIDATE PROFILE
- Previous experience in the dental and/or health sector
- Professional communication and presentation in customer interactions
- Training in a relevant field (Business information systems, administration or equivalent training)
- Ability to work and learn independently
- Enjoy a dynamic and varied work environment
- Have access to a car with a valid driver's license for travel to clients
ADDITIONAL ASSETS FOR THE POTENTIAL CANDIDATE
- Experience in systems deployment/implementation, process re-engineering, project management and/or consulting in the dental field
- Functional verbal and written bilingualism
- Experience working with CTRL/Progident software
- Have a thorough knowledge of recognized accounting or management software