Progident Policy on the Use of Web Connection Cookies

Last update: 2022-02-08

Progident recommends you read its privacy policy in order to learn about the rules it applies in its efforts to protect your personal and confidential information.


Details Concerning the Privacy Policy

Throughout the privacy policy, we use the name "Progident" to refer to all of the products of the Progident group and its divisions. Where there are differences among our products, they will be specified. Please note that this policy is subject to change without prior notice, including to ensure we comply with any future regulatory amendments. It is therefore your responsibility to verify our privacy policy to ensure that you are in agreement with it.

Third-party Websites contains links to external sites. We are in no way liable for the content of these sites or for the privacy practices they apply with regard to users. Any information you share on these sites is not subject to this privacy policy; rather it is subject to that of the external site, where applicable.

Your Personal Information

Progident undertakes to respect your privacy, and the personal information it collects is handled in accordance with Canadian privacy laws. Our websites do not collect any complete data of a personal nature that would enable an individual to be accurately identified. The data you may be asked to share is very limited. This information is used to help us address your needs.

If you contact us to let us know that your personal information is incorrect or untrue, or if you feel it is being used inappropriately, we undertake to correct, update, or delete it, as per the reason and your request.

Information Sent by Email or Included on Forms

If you voluntarily provide us your personal and/or confidential information, either by email or on a form, Progident undertakes to ensure the protection of such information in the same manner as any other written document, unless otherwise specified. We use the required information to allow our team to answer your questions or to follow up on your requests for information or services, so as to address your needs as effectively as possible.

Use and Storage of Cookies by Progident

The Merriam-Webster Dictionary defines "cookie" as a small file or part of a file stored on a World Wide Web user's computer, created and subsequently read by a website server, and containing personal information (such as a user identification code, customized preferences, or a record of pages visited).

Please note that different cookies may be used from time to time by Progident in order to provide a better experience to our website users. These cookies allow us to analyze the performance of our sites, especially with regard to different basic statistics, for example, pages that are consulted, bounce rates, and visit duration, which helps us constantly improve the user experience. Since cookies are constructed from microdata files, they are automatically anonymized.

Other cookies are used to enable our customers to use certain functionalities and access various virtual services, particularly those that allow them to remain connected and to take advantage of certain functionalities on the Progident customer portal.

Strictly Necessary Cookies

Strictly necessary cookies allow Progident sites to be used by activating basic functions such as browsing from one page to another and access to secure zones. Without these cookies, our website would not be able to function properly.

Supplier Type Expiry
ASPSESSIONID# Stores the state of users through their page requests HTTP Session
tarteaucitron Registers the state of the user's consent cookie for the current domain HTTP 1 an


Analytics Cookies

Analytics cookies enable us to understand how visitors interact with our websites by collecting information in a completely anonymous manner.

Cookie Name Description Supplier Type Expiry
_ga Registers a unique ID used to generate statistical data on the way visitors use the website HTTP 2 years
_ga_# Used by Google Analytics to collect information on the number of times a user has visited the site, as well as the dates of the first and most recent visit HTTP 2 years


Marketing Cookies

Marketing cookies are used to track visitors across websites in order to show relevant and engaging advertisements for individual users, i.e., content that is more interesting for editors and third-party advertisers.

Cookie Name Description Supplier Type Expiry
_fbp Facebook use it to store and track visits across websites. Pixel 3 month
fr Facebook use it to provide ad delivery or retargeting. Pixel 3 month

Please note that we only store cookies for the duration required to achieve our pre-established objectives, specifically those for statistical and general marketing purposes.

Important: At any time, you can delete cookies from the Settings page on your browser.


If you have any questions about the way we handle your personal information, or if you wish to exercise your rights under this privacy policy, please contact us by means of one of the communication channels listed under the Contact Us tab. You can also write to us using the Contact Us option on the right side of your screen.

For more details on this policy or to reach out to Progident for any reason whatsoever, please contact us at :

Progident Informatique Ltée
3650 boulevard Wilfrid-Hamel, Quebec City, Quebec G1P 2J2, Canada

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