Progident Policy on the Use of Web Connection Cookies

Last update: 2023-09-14

Progident recommends you read its privacy policy in order to learn about the rules it applies in its efforts to protect your personal and confidential information.


Details Concerning the Privacy Policy

Throughout the privacy policy, we use the name "Progident" to refer to all of the products of the CTRL group and its divisions. Where there are differences among our products, they will be specified. Please note that this policy is subject to change without prior notice, including to ensure we comply with any future regulatory amendments. It is therefore your responsibility to verify our privacy policy to ensure that you are in agreement with it.

Third-party Websites contains links to external sites. We are in no way liable for the content of these sites or for the privacy practices they apply with regard to users. Any information you share on these sites is not subject to this privacy policy; rather it is subject to that of the external site, where applicable.

Your Personal Information

Progident is committed to respecting privacy and the personal information collected during our communications with our customers and suppliers is treated in accordance with Canadian regulations regarding the protection of personal data. In particular, we use material, electronic and organizational security measures that are adapted to the sensitivity of personal information, measures which are continually re-evaluated and improved.

You can contact us at any time at  to tell us that your information is inaccurate, false or that you believe it is being used inappropriately and we undertake to make a correction, update it or to delete them, depending on the nature of your request.

Information Sent by Email or Included on Forms

In the context of more advanced interventions relating to our products and services, you retain full responsibility for the protection and sharing of any sensitive information managed by your organization and which proves necessary in the context of the delivery of our interventions technical or management assistance. It is therefore your responsibility to act with caution and diligence and to inform us of any issues that you detect in your communications with Progident.

Consultations and visits to our websites

Our websites do not record any complete nominative data allowing a person to be precisely identified, the information that we may request from you remains very partial. However, different cookies may be used from time to time by Progident to provide a better experience for visitors to our websites.

Informational cookies allow us to analyze the performance of our websites, particularly with regard to various basic statistics, for example pages viewed, bounce rates and length of visits. As these cookies are made from microdata files, they automatically remain anonymized. On a first visit to one of the CTRL Group websites, we ask the visitor's authorization to use these informative cookies and they have complete freedom to accept or refuse their use.

Other functional cookies are used to enable more efficient and personalized use of certain virtual services for our customers, in particular those that allow you to stay connected and use certain features of the Progident customer portal. These cookies remain mandatory, but they remain constantly anonymized.

To obtain the exact definition of a connection witness (cookie), please refer to the Merriam-Webster Dictionary .


Strictly Necessary Cookies

Strictly necessary cookies allow Progident sites to be used by activating basic functions such as browsing from one page to another and access to secure zones. Without these cookies, our website would not be able to function properly.

Supplier Type Expiry
ASPSESSIONID# Stores the state of users through their page requests HTTP Session
tarteaucitron Registers the state of the user's consent cookie for the current domain HTTP 1 an


Analytics Cookies

Analytics cookies enable us to understand how visitors interact with our websites by collecting information in a completely anonymous manner.

Cookie Name Description Supplier Type Expiry
_ga Registers a unique ID used to generate statistical data on the way visitors use the website HTTP 2 years
_ga_# Used by Google Analytics to collect information on the number of times a user has visited the site, as well as the dates of the first and most recent visit HTTP 2 years


Marketing Cookies

Marketing cookies are used to track visitors across websites in order to show relevant and engaging advertisements for individual users, i.e., content that is more interesting for editors and third-party advertisers.

Cookie Name Description Supplier Type Expiry
_fbp Facebook use it to store and track visits across websites. Pixel 3 month
fr Facebook use it to provide ad delivery or retargeting. Pixel 3 month

Please note that we only store cookies for the duration required to achieve our pre-established objectives, specifically those for statistical and general marketing purposes.

Important: At any time, you can delete cookies from the Settings page on your browser.


If you have any questions about the way we handle your personal information, or if you wish to exercise your rights under this privacy policy, please contact us by means of one of the communication channels listed under the Contact Us tab. You can also write to us using the Contact Us option on the right side of your screen.

For more details on this policy or to reach out to Progident for any reason whatsoever, please contact us at :

Progident Informatique Ltée
3650 boulevard Wilfrid-Hamel, Quebec City, Quebec G1P 2J2, Canada

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