Hardware & Technical Specifications

Rely on a Team of Qualified Technicians for All Your Computer Needs!

The technological context and computer equipment needs vary considerably from one industry to the next. With technology constantly evolving, it is sometimes difficult to find ways to manage information.

To get the best return on investment and get the most out of your Progident management solution, don’t hesitate to consult a technician who knows the specific features of dentistry and who will suggest the technology that best suits your needs.

For more information concerning the compatibility of your existing equipment or to get a professional evaluation of your specific needs, please contact our experts at 1-888-971-7139.

Technical Specifications

The chart below illustrates the suggested equipment for an optimal experience with your Progident solution. With the rapid evolution of technologies, please note that this information may change at any time, without notice.





Intel i3-6100 or i5-6500 (or more recent)

Workstation for a single user who is not connected to a network.


Workstation used in a network.

Operating System*:

Windows 7 ProTM (best in 64 bits)

Windows 8.1 ProMC (best in 64 bits)

Mac O/S with compatible PC Terminal Server


8 Go or more

Hard Drive:

250 Go or more for solo workstation, RAID 1 (if data carrier).

No requirement for network use (but gigabytes strongly recommended)


For updates on DVD.

Optional for updates via Internet.

Screen size:

(16:9) 1920 x 1080, (22" or more)

Ethernet Card:

1000 mbps

Digital tablet:

Microsoft Professional with Intel I3 processor or more.

Compatible with the Progident software, a Surface Pro with Intel I3 processor can replace a work station.


The use of Android and iPad digital tablets is possible via an RDP application or Progident's hosted solutions.

SE WindowsMC

32 or 64 bits version?

Progident Software

(Version 7 or less)

Progident Software

(Version 8 or more)


32 bits (only)

32 bits or (best in 64 bits for WindowsTM 7 or 8,1)


64 bits (for Windows 2008 R2 or more)

64 bits (with WindowsTM 2008 R2 or more)

Terminal server

64 bits (for Windows 2008 R2 or more)

64 bits (with WindowsTM 2008 R2 or more)

Dedicated Server



Processor: Intel Xeon Quad

For working environments with 1 to 7 computer workstations, we recommend the use of a dedicated computer or a small server. Progident can not be held responsible for the instability and technical support caused by the lack of a structured server.

* The usual operating threshold presented here does not exclude that, in some contexts, higher performance is needed. Consult our services as needed.

For a network that include 8 to 20 workstations, we recommend the use of a dedicated server.

Companies with a larger network requires a special expertise. Please contact us for a professional evaluation of your needs.


12 Go or more

Operating System*:

WindowsTM 2008, 2008 R2, 2012, 2012 R2

Hard Drive, 
24/7 "network quality"

500 Go (or more)
RAID 1 or RAID 5 (for imagery)


For updates on DVD.

Optional for updates via the Internet.

Screen size:

No specifications for a dedicated server.

Ethernet Card: 1000 Mbps
Switch box:

1000 Mbps "Layer2" or "QOS" for 16 workstations or more.

Terminal ServerRecommendation:Use:

Windows Server 2008 R2, 2012 ou 2012 R2

Windows Server 2008 (Only 64 Bits)

Interface AERO (Facultative)

The terminal server allows the connection to remote desktop users so they can use the features of their Progident solution wherever they are.

The ideal configuration depends on the number of users and their needs.

The choice of a server or of a host must be done rigorously. We, therefore, recommend you to evaluate your needs with a specialist.

Bandwidth: 80K / users (average use of the agenda)
RAM: 10 to 16 gigs for 20 to 49 users (Windows Server 2012 or 2012 R2 recommended)
16 to 20 gigs for 50 to 99 users (Windows Server 2012 ou 2012 R2 recommended)
20 to 28 gigs for 100 users or more (Windows Server 2012 ou 2012 R2 recommended)
WEB ServerRecommendation:Use:

Windows Server IIS
(Internet Information Services)

Under IIS 7 :

Windows Server 2008

Under IIS 7.5 :

Windows Server 2008 R2

Windows Server 2012

Under IIS 8 :

Windows Server 2012

Under IIS 8.5 :

Windows Server 2012 R2

The configuration of a "Web server" requires either a "Dedicated web server" or a web server installed on a "Process server".

A web server is required to use web interfaces.

IP Address



Router that supports port forwarding output of 2 megabit / second (Upload).

Eg. of a website to test the bandwidth speed

Web Interface & Web Service:

Local Web server

Installation requires a Windows IIS server locally installed which would be provided with an interface module and web Progident service.

Cloud Web server

This configuration requires a module "Interface and Web service" offered by Progident.

Contact our experts to learn more about our equipment and accommodation offers for your future web applications.

Required technology for a web interface integration (or a web portal) linked to your Progident solution.

Additionnal Equipement



Internet access:

Hi speed

Communications or data transmission to insurers.

Support and remote training, software downloads, newsgroups, FAQs, etc.

Fax / Modem:

Only you do not have Internet access.

US Robotics 5636, 5633 (USB Intel)

56K bauds, speed

Communications or data transmission to insurers.

Internet Explorer 6 or more is required to communicate with RAMQ.

No exceptions supported


Nod32 or Avira - Individual License

Less than 10 users.

Nod32 - "business" or "Endpoint" editions. 10 users or more.

Labels Printer:

Thermal type

To print a label at a time.

Tested Compatibility of Seiko Smart Label 200, 420, 440 ou 650.

Standard Printer:

Laser printer with network connection and PCL 6 standard driver

Black and white printer or colour printer according to the customer's use.

Backup unit:

Online Backup ou Professional backup system.

Capacity according to the volume of data to backup.

For security backup of data management.

For professional backup system, allow 5 storage units for rotation.

Emergency battery:

Essential on the server and network equipment position.

Highly recommended on each post.

Protection in case of failure of boosting supply (UPS).

Electronic signature pad:

Topaz T-S460-HSB-R

Topaz T-LBK460-HSB-R

Electronically sign documents easily and secure!

Scanner unit:

Recommended Models
(in order of preference):

1 Brother ADS-2400N

1 Brother Brother ADS-3600W

2 Canon imageFORMULA DR-C225


3 FUJITSU Image Scanner fi-7160

The scanner unit is mainly used to convert paper documents into digital format. An essential accessory for the paperless transition.

N.B., to automate the integration of a scanner into your Progident solution, it must have a Twain generic outlet.

Barcode scanner:


LS-2208 from Symbol (Standard workstation)


MC9000 from Symbol (Terminal server required)


MC9190 from Symbol (Terminal server required)

Speeds up data entry for screens that integrates barcode technology.

1N.B. - The table above is not an exhaustive list of compatible equipment and software with Progident software. Several factors can influence the ideal configuration for your IT infrastructure. In doubt, please contact a technical expert or our customer service department that will lead you to the appropriate resources.