Changes for
Industrielle Alliance (IACAV)

Dear client,

We inform you that the « Industrielle Alliance » insurance company no longer supports cancellations of benefits. Here's how to make the change to your software:

1. Access the Progident/Clinic software.
2. Activate the "Management" menu.
3. Activate the "Insurance" menu.
4. Activate the "Private" menu.
5. Select the "Insurer" option.

Position yourself on the IACAV insurance and click on the "Insurer network" tab.

Then, edit the following information:

1. In the « Cancellation of benefits », enter« No ».


For more information regarding this update, do not hesitate to consult our Frequently Asked Questions from the "Help" menu of your Progident software.

Plus, enjoy enhanced customer service with our online "Support Request" service. 

While hoping for this information to be helpful, please accept our cordial greetings.

Sandra Durand
Customer service director

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