Changes for Desjardins Insurance (AVDI)


Dear client,

We inform you that the "Desjardins" insurance company will improve its electronic transmission with the insurer number 000051 as of August 23. In addition, coordination of benefits will be added to accepted operations starting August 29.

1. Access the Progident/Clinic software.
2. Activate the "Management" menu.
3. Activate the "Insurance" menu.
4. Activate the "Private" menu.
5. Select the "Insurer" option.

Position yourself on the AVDI insurance and click on the "Insurer network" tab.

Then, edit the following information:

1. In the "Benefits coordination" field, enter "Oui".
2. In the "Treatment plan" field, enter "Page simple".
3. In the "Pending flag" field, enter "Oui".

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For more information regarding this update, do not hesitate to consult our Frequently Asked Questions from the "Help" menu of your Progident software.

Plus, enjoy enhanced customer service with our online "Support Request" service. 

While hoping for this information to be helpful, please accept our cordial greetings.

Sandra Durand
Customer service director


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