Quebec City, May 6, 2019

Update of the 2019 Fee Guide for SSNA Denturists 

(Guides I) for Progident/Clinic

Dear client,

The update of the 2019 Fee Guide for denturists (SSNA) is now ready for installation.

Please note that your "Progident Service Plan" must be in effect in order to have access to this update and that only the "GERSYS" user will be able to perform it. 

This update must be performed by the "HELP" menu in your software and not by a complete installation of your Progident software.
 

Automatic Fee Update:

At your convenience, below is a step-by-step procedure for updating the 2019 fees.

Step by step procedure:

As shown below, the "Automatic 2019 Fee Update" is available from the "Help > Update" menu.

Once you reach the next step, select the "Update the fee guides 2019" option as illustrated below, then click on the "OK" button.

If the following window appears, click on the "OK" button.

If the window below appears, you must restart the software by clicking on "Yes".

In order to apply your new fees, successively select the ''MANAGEMENT > UTILITY > ACT > FEE GUIDE'' menus.

You must position yourself on the desired ''I'' fee guide and double-click on the "Fees" column to choose the year 2019 with the drop-down menu.You must indicate your member number as well as your access code.

The effective date will automatically be 2019-01-01.

Click on the DOOR button to complete the update of the data.

You can validate that the update was done correctly by going to the "Management > Basic Data > Act > Record" menu and choose an act from the guide.

On the "Record" tab, the effective date will be 2019-01-01.

For more information about this update, please consult our ''Frequently Asked Questions'', accessible from the ''Help'' menu of your Progident software.

Also, enjoy an enhanced customer service experience with our ''Online Support Request''. To do so, click the "Frequently Asked Questions" in the "Help" menu of your Progident software, then click the "Support Request" option of the FAQ page.

For those who use the latest versions, you will find the "Support Request" option directly in the "Help" menu of your software.

Sandra Durand
Customer Service Director